Shipping and Delivery
Effective Date: 5/10/2024
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This Shipping and Delivery Policy outlines the terms related to the shipment and delivery of e-commerce products purchased through our platform. Please review this policy carefully before making a purchase.
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1. Shipping Methods
We offer the following shipping options across India, subject to availability, the nature of the product, and external conditions such as environmental factors or logistical challenges.
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Standard Delivery:
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Estimated delivery time: 7-10 working days from the date of dispatch.
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This option is available for all regions Pan India, depending on the availability of delivery services in your area.
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Express Delivery:
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Estimated delivery time: 2-5 working days from the date of dispatch.
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This option is available for select regions and is subject to higher shipping fees based on location and availability.
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2. Delivery Timelines
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Processing Time: All orders are processed within [insert number of days] business days of confirmation. Orders placed after [insert time] on weekends or holidays will be processed on the next business day.
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Delays: While we strive to meet the above delivery timelines, certain factors beyond our control may cause delays, including but not limited to:
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Weather conditions
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Public holidays
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Availability of courier services in your region
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National or local disruptions (strikes, lockdowns, etc.)
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3. Shipping Charges
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Shipping charges will be calculated at checkout based on the delivery option selected (Standard or Express) and the location of the delivery.
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In case of special promotions or discounts on shipping, the applicable charges will be adjusted during checkout.
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4. Order Tracking
Once your order is dispatched, you will receive a confirmation email or SMS containing your tracking information. You can use this information to monitor your package until it reaches your doorstep. Please note that tracking updates may take up to 24 hours to reflect on the courier’s website.
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5. Delivery Coverage
We deliver Pan India, but certain remote areas may face longer delivery timelines or may not be serviceable for Express Delivery. In such cases, we will notify you at checkout or via direct communication after order confirmation.
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6. Failed Delivery Attempts
If the courier company is unable to deliver the package after multiple attempts, the product will be returned to our warehouse, and additional shipping charges may apply for re-delivery.
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7. Contact Us
For any questions or concerns related to shipping and delivery, please contact our customer support team:
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Email: creative@two3byik.com
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Phone: 7700001404
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Mailing Address: Check Contact us Section
We appreciate your patience and understanding and strive to provide the best possible delivery service to meet your needs.